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Uthando Oasis House Rules

Welcome to Uthando Oasis! We're thrilled to have you stay with us. To ensure a comfortable and enjoyable experience for all our guests, we ask that you please adhere to the following house rules:

General Guidelines:

  • Pets: Pets are welcome. Please let us know in advance if you’ll be bringing any pets along.
  • Smoking Policy: Smoking, vaping, and e-cigarette use inside the house are strictly prohibited to maintain a healthy environment for all guests.
  • Quiet Hours: Please observe quiet hours from 10:00 PM to 6:00 AM to ensure everyone has a peaceful stay.
  • Maximum Occupancy: The property accommodates a maximum of 5 guests. Only the number of guests specified in your booking may stay at the property, regardless of whether the occupancy is less than 5. Any additional guests must be arranged with management in advance.

Safety and Conduct:

  • Personal Property: Guests are responsible for their own personal belongings. The lodge cannot be held responsible for any lost, stolen, or damaged items.
  • Illegal Activities: No illegal activities are permitted on the premises at any time. Adherence to all local laws and regulations is required.
  • Security: Please ensure the property is kept secure. Do not remove or tamper with any property fixtures, fittings, or furnishings, with the exception of provided toiletries.

Property Care:

  • Damages: Please report any damages to the property or its contents immediately. The primary guest will be responsible for the cost of repairs or replacements.
  • Cleanliness: We expect the property to be kept tidy during your stay and left in a clean state upon departure.
  • Garbage Disposal: All garbage should be placed in the provided bins.

Booking and Stay:

  • Check-In/Out Times: Check-in is available from 3:00 PM to 7:00 PM, and check-out is by 11:00 AM, to ensure smooth transitions between bookings.
  • Early Check-In/Late Check-Out: Subject to prior authorization and availability.
  • Lost Items: Replacement costs for lost keys or gate remotes will be charged to the primary guest.

Additional Policies:

  • Water Safety: Guests are responsible for water safety, and all children must be supervised when in or near the pool to prevent accidents.
  • Guest Responsibility: All guests must provide a confirmed phone number, email address, payment information, and agreement to these house rules upon booking.

Important: Non-compliance with these house rules may lead to the forfeiture of your security deposit, immediate termination of your stay, and the loss of all payments made, without refund.

By booking a stay at Uthando Oasis, you agree to these terms, ensuring a safe and pleasant experience for everyone. Thank you for choosing Uthando Oasis for your visit. We look forward to welcoming you!